FAQ
Frequently Asked Questions (FAQ)
1. What is the Boulder Holder? The Boulder Holder is a premium phone holder designed for extreme durability and reliability. Made from a lightweight metal alloy with robust ABS and silicone clamps, it’s perfect for tough environments, including off-road adventures, construction sites, and everyday use.
2. How does the Boulder Holder attach to surfaces? The Boulder Holder uses a high-strength silicone and rubber suction cup to securely attach to any flat and smooth surfaces. Its strong grip ensures your phone stays in place, even on bumpiest of terrain.
3. Can I adjust the angle of my phone? Yes! The Boulder Holder offers full 360-degree adjustability, allowing you to switch between landscape and portrait modes and find the perfect angle for navigation or hands-free calls.
4. Is the Boulder Holder compatible with my phone? The Boulder Holder is compatible with most smartphones, including Apple, Samsung, Huawei, and other major brands. It supports devices with widths ranging from 2.2 to 3.5 inches (5.6 to 8.9 cm).
5. Does the Boulder Holder come with a warranty? Yes, the Boulder Holder includes a 5-year warranty as standard. You can also extend the warranty to 10 years by purchasing an additional 5-year coverage, either at the time of purchase or anytime within the initial warranty period.
6. Is shipping free? Yes, we offer free UK shipping on all orders. Your Boulder Holder will be delivered straight to your door at no extra cost.
7. How do I care for my Boulder Holder? To maintain optimal performance, occasionally clean the suction cup and clamps with a damp cloth to remove dust or debris. This ensures a secure grip and extends the product’s lifespan.
8. What if I’m not satisfied with my purchase? We offer a 30-day money-back guarantee. If you’re not completely satisfied, simply return the product in its original condition, and we’ll process your refund or exchange.
9. Can I buy replacement parts? Yes, spare parts and upgrades for the Boulder Holder are available. Contact our customer service team for assistance.
10. How do I contact customer support? For any questions or concerns, reach out to us via email at cs@built4it.co.uk. Our friendly team is here to help!
11. Can I use the Boulder Holder in multiple vehicles? Absolutely! The Boulder Holder is portable and easy to install, making it ideal for use in cars, trucks, heavy machinery, or even at your desk.
12. Are there any special discounts available? Yes! We often hold store sales from time to time, for example our January Sale is now on. Enjoy an automatic discount applied at checkout, and get yours today while stocks last.
Still have questions? Contact us at cs@built4it.co.uk or visit our website at www.built4it.co.uk for more information.